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Our Valuation Process

Our clients don’t just buy results — they buy confidence in the process.

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How It Works...

Our valuation process usually takes place quickly. But there is a lot of things happening to make sure we can provide accurate high quality data. Below is quick over of our process with additional information below. This may not answer all of your questions, but that's what we are here for. Just give us a shout!

1. Contact us and provide the necessary details.

Complete our web form or give us a call — whichever is easiest for you. We’ll take the time to understand your needs and walk you through our services. We’re here to listen. We know that settling a total loss, determining diminished value, or buying or selling a vehicle can be stressful. Online information isn’t always accurate or reliable, but fortunately, we are. Most importantly, we believe in being upfront and honest. If we don’t think we can help you, we’ll tell you. Simple as that.



2. Complete and send the needed information.

After our initial conversation, we'll email you a few links:

  • Service agreement – our standard agreement explaining what's included in the service you're paying for
  • Information form – to update your contact details, vehicle information, and details for any insurance companies or other parties involved

You'll also complete payment online at this time. We accept major credit cards, debit cards with a credit card logo, PayPal, and more.


3. We'll start right away conducting thorough research.

Once we have all the necessary details, our team will begin in-depth market driven research and a thorough evaluation of the data. If you're settling a total loss you may have limited time in a rental vehicle, or you may be up against a statute of limitations to pursue a diminished value claim. We get it...time is of the essence! Most valuations take just a few business days. Some more complex cases may require additional time. We'll keep you informed should we run into any delays.


4. A comprehensive independent valuation to your inbox.

Once our research is complete, we'll send our valuation report directly to your email. A team member will call you to review our findings. We'll answer any questions you have. Your appraisal report may be your best evidence to support your claim of value. Be sure to submit it timely to the parties involved in the settlement.




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Important Notes:

Insurance Negotiation Process:

Many people are unaware of what an appraisal clause is or how it works. In brief, an appraisal clause is a provision in an insurance policy that allows the insured and the insurer to resolve disputes over the value of a loss (not coverage). If invoked, each side selects an independent appraiser, and those two appraisers choose a neutral umpire. If they can’t agree on the amount, the umpire steps in—and a decision agreed to by any two of the three is typically binding. Know that this applies to first-party (insured) claims. Meaning your own insurance company. It is applied regardless of fault provided proper coverage is in order.


Additional note: Often, this is sold by appraisers as a secret benefit or weapon of your coverage. In reality, it's generally a standard contract clause to resolve disputes without legal action. This process, when invoked, often adds time to the resolution (to which your insurance company may not be required to pay for a rental car during this time, if at all applicable) and may carry additional out of pocket costs for you if an umpire is needed. 

  • Be prepared. Support your position with objective documentation, such as an independent appraisal, vehicle history, maintenance records, receipts, or comparable sales.
  • Stay professional. Keep conversations courteous and focused on the facts rather than emotions.
  • Ask questions. If you disagree with the settlement offer, ask the adjuster to explain how the value was determined and request the supporting documentation.
  • Review the evidence. Compare the insurer's valuation with your own supporting information and identify any factual differences.
  • Document everything. Keep records of emails, letters, estimates, and notes from phone conversations, including dates and the names of those involved.
  • Know your options. If you are unable to reach an agreement, your policy or state law may provide additional options, such as an appraisal clause or other dispute resolution process.

Please Note: Autopraisal provides independent vehicle appraisals and market analysis. We do not negotiate insurance claims, provide legal advice, or guarantee any specific settlement outcome.

Service Areas

We're growing fast and currently helping clients in Kentucky, Indiana, and Ohio Settle for More on their insurance auto claims. 

If you're outside of this region we may be able to help you. Contact our team to today!

KENTUCKY

Proudly serving the residents of the Bluegrass state. Contact Autopraisal for Kentucky Total Loss and Kentucky Diminished Value claims assistance.


INDIANA

Proudly serving the residents of the Hosier state. Contact Autopraisal for Indiana Total Loss and Indiana Diminished Value claims assistance.

OHIO

Proudly serving the residents of the Buckeye state. Contact Autopraisal for Ohio Total Loss and Ohio Diminished Value claims assistance.