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General FAQs

Generally clients who enlist a independent appraiser can settle for an average of 34% or more. In terms of dollars, that's averages out to an extra $3,889.00! 

We accept all major credit cards (debit cards with major credit card symbol), Venmo, Paypal, and Paypal Pay Later allowing you to pay in installments. You'll make your payment through a secure third party payment gateway that is part of our intake form. Payment is due up front for all services. We do not invoice or bill you or 3rd parties.

Our company is led by a former multi-state insurance adjuster with more than 10 years experiencing adjusting complex auto claims and negotiating and settling total losses.

Once we have your intake form and payment, our research process and report preparation is ready generally within 12-24 business hours. Some situations are more challenging and thus may take a bit longer. 

Our valuation reports are comprehensive and will include a vehicle specific information similar to a manufacturers build sheet, vehicle history report, research data, comparable vehicles search results, and more. Depending on the age and rarity of your vehicle, some data may be more or less readily available.  

There is not currently a nationally recognized uniform standard for auto appraisers. There are several private companies who offer education, accreditation, and more for a fee. Autopraisal does not currently pay for any private certifications. Our experience and unbiased independent work and industry leading tools speaks for itself. Our appraisal reports follow USPAP standards.

We currently market our services in Kentucky, Indiana, and Ohio. We are generally able to provide our services in other states, please reach out if you live outside of our current service area...we can likely help you too. 

Diminished Value FAQs

Simply put, it's the amount of money lost because the vehicle was in an accident or in some cases, not repaired to proper standards. Often, when you sell your trade your vehicle the other party may run a Carfax or similar report. The report will most likely show that the vehicle was damaged. The other party to dealer may want to offer less (not not want the car at all) due to this. This is referred to 'stigma'. This claim of additional money is intended to compensate you for this loss.

Generally yes! A DV claim is intended for the titled owner (leases generally don't qualify). Your vehicle should meet the three criteria mentioned the Diminished Value Services page. And finally the state you live may null the option of pursuing a DV claim based on stated laws and regulations.

That's like asking for the recipe to our secret sauce. Not really! Actually, it depends. Basically we would determine what your vehicle was worth before the accident as compared to it's worth after the repairs are made. The difference is the amount of Diminished Value.

Usually yes. Unless your vehicle had a low value prior the loss due to prior accidents reported, age, condition, mileage, etc, then your vehicle likely still lost value even if it's minimal.

No. In the case of total loss, your being paid the actual cash value of the vehicle as it was prior to the accident. In this case, there is no loss of value due the accident.

Generally, yes! Newer vehicles and luxury vehicles carry a higher value, often cost more to repair, and are generally subject to high DV claims.

Each state's statute of limitations varier. Autopraisal recommends beginning the process as soon as possible, however it's generally not feasible to produce an accurate value until the repairs are complete. We compiled some good to know stats for the states we primarily serve. You'll see the statute of limitations listed. Check it out clicking HERE.

The 125% Fee Guarantee FAQs

No, definitely not! In most cases, we'll know quickly if our valuation won't at least exceed our fee and we'll proactively handle the refund. Otherwise, we'll process your refund in 3-5 business days from your approved request. Please note, that it may take 10+ days for the refund to reflect back to your account.