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Privacy Policy

Privacy Policy
Last Updated: 11/2025

1. Introduction
Alegacy Life, LLC D/B/A Autopraisal (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or interact with our website.

We do not sell, rent, trade, or otherwise share customer information with third parties for marketing purposes. We only share limited customer information with trusted vendors when necessary to provide our services.
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2. Information We Collect
We may collect the following types of information:
        Personal Information:
            • Name
            • Email address
            • Phone number
            • Mailing address
            • Date of Birth 
            • Vehicle information 

        Service-Related Information:
            • Claim details (if provided by client or from an insurance company if permitted by client.)
            • Documents or communications you submit or are submitted by an insurance company as you permit.
            • Payment-related information (processed through secure third-party providers)
We collect this information only when voluntarily provided by you or when you give us permission to obtain this information from an insurance company.
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3. How We Use Your Information
We use the information we collect to:
        • Provide and manage our services
        • Communicate with you about your account or services
        • Respond to inquiries and customer support requests
        • Process payments through secure, third-party vendors
        • Maintain internal records and improve operations
We do not use your information for any purpose not directly related to service delivery.
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4. How We Share Your Information
We do not sell or share your information with outside parties for advertising or marketing.
We may share limited information only with trusted third-party vendors when necessary to:
        • Process payments
        • Provide customer support tools
        • Deliver our services
        • Maintain website and internal systems functionality
These vendors are contractually required to safeguard your information and use it solely for the purpose of delivering services on our behalf.
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5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No electronic transmission or storage is 100% secure, but we strive to use industry-standard protections.
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6. Data Retention
We retain your information only as long as necessary to:
        • Provide services
        • Comply with legal or regulatory obligations
        • Maintain business records
After that, data may be securely deleted.
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7. Your Choices and Rights
Depending on your jurisdiction, you may have the right to:
        • Access your personal information
        • Request corrections to your information
        • Request deletion of your information
        • Withdraw consent (where applicable)
To make any such request, please contact us using the information below.
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8. Third-Party Links
Our website or communications may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
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9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
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10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:
        Alegacy Life, LLC D/B/A Autopraisal
        Email: hello@autopraisal.com
        Phone: 855-437-5433
        Address: 8801 Meadow Sweet Way, Louisville KY 40228
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